Frequently Asked Questions

Everything you need to know about shopping with Mecca Books.

What is the standard shipping timeframe for orders?

We typically process orders within 1-2 business days. Standard shipping within the continental US usually takes 3-5 business days, while international shipping can take 7-14 business days depending on the destination.

Do you offer returns or exchanges?

Yes, we accept returns and exchanges within 30 days of purchase. Items must be in their original, unworn condition with all tags attached to be eligible for a full refund.

How can I track my package?

Once your order ships, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your delivery progress.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.

Are your products ethically sourced?

At Mecca Books, we prioritize quality and ethics. We partner with manufacturers who adhere to fair labor practices and utilize sustainable materials whenever possible to ensure our fashion is both beautiful and responsible.

Can I modify or cancel my order after it has been placed?

Because we aim to process orders quickly, you must contact our support team within 1 hour of placement to request any changes or cancellations.